Important
These policies are comprehensive starter documents for the website. They must be reviewed and customized by qualified counsel for the company's actual location, contractor status, data practices, communications, insurance, warranties, marketing, payment methods, and applicable laws before the site is relied on for legal compliance.
1. Service Communications
If you provide a phone number or email address, Sustainable Roofing may use it to respond to your inquiry, confirm or manage appointments, provide project-related updates, or address support issues.
2. Marketing Consent
Marketing text messages should only be sent where the company has the consent required by applicable law. Consent to marketing should be separate from a request for service and should not be a condition of purchasing roofing services unless legally permitted.
3. SMS Disclosures
If the company launches a marketing SMS program, the opt-in language should identify the sender, message purpose, expected frequency, potential message/data rates, STOP and HELP instructions, and links to applicable terms and privacy policy. The actual program must be configured with the messaging provider before launch.
4. Opt-Out
For text programs, recipients should be able to reply STOP to opt out and HELP for assistance where supported. Email marketing should include an unsubscribe mechanism where required.
5. Carrier And Delivery
Wireless carriers are not liable for delayed or undelivered messages. Message and data rates may apply.
6. Recordkeeping
The company should maintain appropriate records of consent, opt-outs and messaging practices as required by law and provider rules.
Contact
Questions about this policy may be submitted through the Contact Our Team form or by email at support@sustainableroofingca.com.